Privacy policy

This policy explains how we collect, use and protect the personal data of users of the website www.natumnaturals.com , in accordance with Regulation (EU) 2016/679 (GDPR).

1. Data collected

We only collect the information necessary for the operation and improvement of our services:


1.1 Data provided directly by the user

  • Name and surname
  • Email address
  • Phone number
  • Billing and delivery address

1.2 Automatically collected data

  • IP address
  • Browser type and version
  • Pages visited and duration of visit
  • Device information

1.3 Data for marketing (optional, only with consent)

  • Navigation preferences
  • Newsletter interactions

2. Purposes of data processing

We use your data to:

  • Order processing and deliveries
  • Billing and legal obligations
  • Communication and customer support
  • Personalized marketing (with consent)
  • Improving the website experience

3. Legal basis for processing

We process data based on:

  • contract execution (orders, deliveries)
  • consent (marketing)
  • legitimate interest (analysis, security)
  • legal obligations (invoicing, accounting)

4. User rights

According to GDPR, you have the following rights:

  • Access to your data
  • Data rectification
  • Data erasure ("right to be forgotten")
  • Restriction of processing
  • Data portability
  • Opposition to processing
  • Withdrawal of consent

You can contact info@natumnaturals.com for any data protection requests.

5. Data storage

The data is stored securely, on servers in the EU, for the duration necessary for the purposes for which it was collected.

6. Cookie Policy

The website www.natumnaturals.com uses cookies to improve the user experience, analyze traffic and personalize advertising content.

6.1 What are cookies?

Cookies are small text files saved on the user's device that help the website function efficiently.

6.2 Types of cookies used:

  • Required: for essential functionalities (authentication, shopping cart)
  • Statistics: Google Analytics, for traffic analysis
  • Marketing: remarketing and displaying personalized ads

6.3 Cookie control

Users can change their browser settings to block cookies or to receive notifications when they are used. Blocking cookies may affect the functionality of the site.

7. Applicable law and jurisdiction

This document is governed by the laws of Romania. Any dispute will be resolved by the competent courts of Romania.

8. Contact

For any questions or requests, you can contact us:

info@natumnaturals.com
0748 988 998
3 Grigore Ureche Street, Mezzanine, Iași, Romania